Terms of Use

Last updated 6 July 2026

These Terms of Use govern your access to and use of primanexus.com.my and its subpages (the "website"), operated by Prima Nexus Sdn Bhd (Company No. 201301025649). Please read them carefully. By accessing or using the website, you agree to these terms. If you do not agree, please do not use the website.

About us

Prima Nexus Sdn Bhd is a research resource management group registered in Malaysia, with its office at 28-1B, Jalan Puteri 1/2, Bandar Puteri Puchong, 47100 Puchong, Selangor. You can reach us at info@primanexus.com.my.

Other terms that apply

Your use of the website is also governed by our Privacy Policy and Cookie Preferences, which are incorporated into these terms by reference.

Changes to these terms and the website

We may revise these terms at any time by updating this page. The version posted here applies to your use of the website. We may also change, suspend or withdraw any part of the website without notice, and we are not obliged to keep all content current.

Accessing the website

We make the website available free of charge and on an "as available" basis. We do not guarantee that the website, or any content on it, will always be available or uninterrupted. You are responsible for arranging your own access to the website and for ensuring that anyone accessing it through your connection is aware of these terms. You are responsible for your own equipment and for using your own virus protection.

Reliance on information

Content on the website is provided for general information only. It is not intended to amount to advice on which you should rely, and it is not a substitute for professional, scientific, medical, legal or regulatory advice. Genomic and preventive-testing content in particular describes capability and general information, not a diagnosis. Although we make reasonable efforts to keep information accurate and up to date, we make no representations or warranties that it is accurate, complete or current.

Intellectual property and trademarks

Unless otherwise stated, we own or licence all intellectual property rights in the website and its content, including text, graphics, logos, the Prima Nexus and PrimePlex names and marks, and the design. You may view and print pages for your own reference. You must not copy, reproduce, distribute, or commercially exploit any part of the website without our prior written permission. Third-party names and marks shown on the website remain the property of their owners.

Acceptable use

You agree not to use the website:

• in any way that breaches applicable law or regulation;
• to infringe the rights of, or restrict the use of the website by, any other person;
• to transmit malware or attempt to gain unauthorised access to the website, its servers or connected systems;
• to submit false or misleading information or to impersonate any person.

Links to other websites

Where the website links to third-party sites, those links are provided for convenience only. We have no control over and accept no responsibility for the content of third-party sites, which you access at your own risk.

Limitation of liability

To the fullest extent permitted by law, we exclude liability for any indirect or consequential loss, and for any loss of profit, revenue, data or goodwill, arising from your use of, or inability to use, the website or reliance on its content. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under Malaysian law.

Indemnity

You agree to indemnify and hold Prima Nexus harmless from any claim, loss or expense arising out of your breach of these terms or your misuse of the website.

Governing law

These terms, and any dispute arising out of or in connection with them or the website, are governed by the laws of Malaysia, and you agree to the exclusive jurisdiction of the courts of Malaysia.

Contact

Questions about these terms can be sent to info@primanexus.com.my.