Prima Nexus is always on the lookout for new suppliers to represent in Malaysia. If your company has unique, high quality and cutting-edge products in the areas of life sciences research, diagnostics or reagent production (including raw materials) and you are looking for a trustworthy, professional distributor for the Malaysia marketplace that has a commitment to customer service and deep technical support, then we invite you to contact us to discuss the possibility of working together.

 

When you first contact us about the possibility of distributing your products in Malaysia, you will be put in touch with one of our business development professionals. They will review your website and other product information and then ask you any questions they may have about your products and underlying technology. They will quickly be able to determine whether or not your products would fit well within our portfolio and if we would be able to represent them well in Malaysia. You may also have some questions about us that this website has not answered, and they will do their best to answer them. If, after this short period of getting acquainted with each other, both our companies come to the conclusion that we would like to work together, we are then happy to send you a copy of our standard distribution agreement template for your review, or, if you prefer, to review your own agreement. We try to keep the agreements and negotiations as straightforward and short as possible. One thing we do prefer, however, is an exclusive relationship. This is because we put a considerable investment into the generation of new technical marketing materials and training our technical support staff so that they can provide the best possible support for your products. In most non-exclusive relationships, this level of investment is not usually warranted and therefore each of the customer, supplier and distributor ultimately suffer. Non-exclusive relationships are more suited to commodities, “me too” products and product lines that are not technically demanding, where multiple distributors compete against each other (or even themselves when they represent competing companies) for sales.

 

Depending upon the complexity of your products’ underlying technology, we may also want to send representatives to your facility for hands-on training as early in the relationship as possible. We will immediately send out notification of our distributorship and a description of your products to our database customers and contacts by email. We will also immediately begin the process of educating our own technical sales representatives and the sales agents in our sub-distribution network about your products and their applications. Your technical support staff can expect a lot of questions from ours over the next few weeks and months, as we educate ourselves on your products and technologies and start to field questions from our new customers. If you don’t hear from us, we’re not doing our job. The frequency of our questions will eventually decrease, but we will still contact your in-house experts from time to time when we receive unusual questions or requests from customers.

 

• Immunology
• Cell Biology
• Expression Monitoring
• Drug Screening and Toxicity Testing
• Environmental and Food Testing
• Regenerative medicine